Windows – Intel Pentium processor (Pentium II or higher recommended) 64mb ram. Macintosh – Power Macintosh Power PC processor (G3 or higher recommended) 64mb ram. Apple Mac Users Important Notice – The current version of this Casino may not function as intended when running on an apple Mac system and is not currently supported. “FLASH” […]
Category: Technical
What happens if my connection goes down
All game play is stored securely on our servers, in the event of a disconnection simply log back in to your account to see the outcome of any event or game play. In relation to the casino, if the gameplay was incomplete , it should resume when you next log back in to the game. […]
Why can’t I connect to the gaming server
Check your internet connection and if still not connecting please contact BetDeal.com Customer Support: [email protected].
Why can’t I login to my account
Check you are using the correct ‘password’ and ‘nick’ name for your account, if you still cannot login please contact BetDeal.com Customer Support.
The website is running very slow, what can I do to speed it up
If you have been experiencing a slow connection, please note the following: Having several browsers open, music programs running or downloading files can all slow your computer and/or internet connection. Your local internet service provider may also be experiencing lag. Sharing your internet connection within your household and in your local area can also slow […]
I dont have any sound
Please ensure that you have a valid sound card and your speakers are not set to mute. Check to see that you have sounds selected via the BetDeal.com ‘Options’ tab. The Chat Tab in the bottom right corner of the Table Screen contains an ‘Options’ Button where you can select ‘all’, ‘alerts only’ or ‘silent’.
Do you have a MAC version
Unfortunately, we do not currently offer a version of our software specifically designed for the MAC. Many of our users, however, have successfully employed a PC emulator to enjoy our games. Please talk with our customer service for full details.
Why is my game so slow
The communication between your machine and our servers has been optimized for the fastest response. If you notice that your game is moving slowly, there are two likely explanations: 1. The players on the table are taking a long time to act when it is their turn. 2. You may not have a good connection […]