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Category: My Account

/My Account /

I have forgotten my username & password

Entering an incorrect password can often result in an ‘unable to validate password’ code. As passwords are case sensitive, check to ensure your Caps Lock is off. If your troubles persist, select the ‘forgot password’ button and a new password will be issued to the e-mail address as listed on your BetDeal.com account.

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Who do I contact if I have question about my account

Please contact BetDeal.com Customer Service [email protected]  or Live Chat.

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What do I do if I no longer want to use my account

For closing your account please email BetDeal.com Customer Support at [email protected]

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How do I change my password

After you login, you can change your password by using the Profile link at the top right corner of the BetDeal.com page.

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How do I change my registered email address?

At this time you cannot personally change your email address but if you can show good reason for the email address change, please contact BetDeal.com Customer Support for any changes to your account details. Please contact [email protected]

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Who can I consult if I think I have a problem with my gambling

Participating in online gaming is exciting, fun and potentially profitable for those that chose to play. However, BetDeal.com is aware of the possibility of gaming abuse and the repercussions it could have on an individual. Because of this, BetDeal.com takes every precaution to ensure that our products and services are used only by those who […]

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I am not getting a response to my questions when I e-mail the support team

We aim to reply to all customer service e-mails within 24 hours. As some require more detail and investigation of an issue, response time may vary based on the nature of your inquiry. You will receive an e-mail confirmation from BetDeal.com when we have received your inquiry, to let you know we are working on […]

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Is it possible to change my username

You cannot change your player name once you have submitted to your BetDeal.com Account. This is for security purposes since changing the Player name can disrupt the system data and raises security alerts.

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